We value your privacy and are committed to protecting your personal information. This privacy disclosure outlines how we collect, use, and safeguard your data when you visit casinocrestpro.com and stay at our hotel and casino property. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect various types of information to enhance your experience. This includes reservation and stay preferences, such as room type and special requests. We also gather account information, which may include your name, contact details, and device information when you create an account or access our services. Additionally, we track on-site service interactions, such as dining and entertainment preferences, as well as gameplay interactions to improve our offerings.

How We Use Your Information

Your information is used primarily to deliver hospitality services tailored to your needs. We utilize your preferences to ensure a comfortable stay and enhance your overall experience. Furthermore, we may use your data to ensure safety and fair play within our casino environment, helping us maintain a secure atmosphere for all guests.

Personalization of Experiences

We strive to personalize your experiences based on the information we collect. By understanding your preferences, we can offer recommendations and services that align with your interests. This personalization may include targeted promotions, event notifications, and customized communication to enhance your engagement with our property.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website. Cookies help us remember your preferences and understand how you interact with our site. You may choose to accept or decline cookies, but declining may prevent you from taking full advantage of our services. You can manage your cookie preferences through your browser settings.

Data Protection Measures

We take data protection seriously and implement appropriate security measures to safeguard your personal information. Access to your data is limited to authorized personnel only, and we regularly review our security practices to ensure your information remains protected. While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure.

Third-Party Service Providers

We may engage limited third-party service providers for analytics and security purposes. These providers assist us in understanding our website traffic and enhancing security measures. We do not share your personal information with third parties for their marketing purposes without your consent. Any third-party service providers are required to adhere to strict confidentiality and data protection standards.

Your Rights Regarding Your Data

You have rights regarding your personal information. You may request access to the data we hold about you, as well as request corrections if your information is inaccurate. Additionally, you have the right to request deletion of your data, and we will comply with such requests in accordance with applicable laws. To exercise these rights, please contact us at [email protected].

Updates to This Privacy Disclosure

We may update this privacy disclosure from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this disclosure periodically for any updates. Your continued use of our services after any changes indicates your acceptance of the revised policy. If you have any questions or concerns about this privacy disclosure, please reach out to us at [email protected].